Refund & Cancellation Policy

1. 30-day money-back guarantee

If you're not satisfied with Fitprep Premium, you can request a full refund within 30 days of your order date — no questions asked. This applies to both your first monthly or yearly payment and to any renewal payment, counted from the date of that payment.

2. How to request a refund

To request a refund, email glitterbutter45@gmail.com with the email address you paid with, or use the support link in your receipt email. Approved refunds go back to your original payment method, usually within 5–10 business days.

3. How to cancel your subscription

You can cancel at any time: open Fitprep, go to Premium → Billing & subscription and tap Cancel. You can also cancel through the link in your receipt email.

Cancelling stops future renewals. You keep Premium until the end of the period you've already paid for. Cancel before your next billing date to avoid being charged for the next period.

To restart, tap Renew on the same billing page. Deleting your Fitprep account does not automatically cancel your subscription; cancel before deleting your account.

4. Your consumer rights

This policy is in addition to your rights under the Australian Consumer Law, which cannot be excluded. Payment and refund mechanics are also covered by the payment terms shown at checkout and in your receipt email.

5. Questions

Refund or cancellation questions: email glitterbutter45@gmail.com.